Privacy Policy – MUDASSAULT

Privacy Policy for MUDA OÜ Webshop

Last Updated: 01.11.2024

MUDA OÜ (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place an order, or interact with us in other ways.

By using our webshop at www.mudassault.com (the “Website”), you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Website.

1. Information We Collect

We collect and process the following types of personal information:

a. Information You Provide Directly

Account Information: When you create an account, we collect information such as your name, email address, and password.
Order Information: When you place an order, we collect information required to process and fulfill your order, including your billing address, shipping address, phone number, and payment information.
Customer Support: If you contact us for support or with a question, we may collect information necessary to assist you, such as your contact details and the content of your communication.

b. Information Collected Automatically

Usage Data: We automatically collect certain information about your device, browsing actions, and patterns. This includes IP address, browser type, operating system, referring URLs, and pages visited on our Website.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website, analyze usage, and provide relevant advertising.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process and Fulfill Orders: To process your payments, ship your orders, and provide order-related updates.
To Manage Your Account: To enable you to create, manage, and maintain your account with us.
To Improve Our Website: To analyze trends, track usage, and optimize our Website’s performance and user experience.
To Communicate with You: To respond to your inquiries, provide customer support, and send updates regarding your orders.
For Marketing: To provide you with marketing communications, special offers, and other information we believe may be of interest to you, based on your preferences and consent.
To Ensure Security and Prevent Fraud: To protect our Website, customers, and business against fraud and other malicious activity.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., payment processors, shipping companies, email service providers). These third parties are obligated to maintain the confidentiality of your information.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, subpoena, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Update: You may access and update your account information at any time by logging into your account.
Data Portability: You have the right to request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.
Deletion: You may request that we delete your personal information, subject to legal and contractual restrictions.
Opt-Out of Marketing Communications: You can opt-out of marketing communications by following the unsubscribe instructions included in our emails or by contacting us.

To exercise any of these rights, please contact us at info@mudassault.com

5. Security of Your Information

We use industry-standard security measures, including encryption, to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example, we retain your order information for [seven years] for accounting and tax purposes.

7. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will delete such information.

8. Third-Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of other sites. We encourage you to review the privacy policies of those sites before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically.